Category: Opinions
Stormy weather ahead: Technology strategies for client care
Contingency plans should address protecting documents, establishing communications and ensuring the security of physical office locations.
5 Lessons for next-gen insurtech founders
Starting a new enterprise is a challenge and here are five factors to consider as part of any start-up strategy.
A roadmap for insurance agents to become independent
Here are five questions for agents considering this transition.
Complex policy review: The last frontier of AI in insurance
While many firms have embraced AI in claims and risk scoring, forward-thinking organizations are now turning their attention to policy intelligence.
How IoT is reshaping insurance
IoT devices are generating real-time data insurers can harness to assess risk more accurately.
How AI is transforming property restoration—and why insurers should care
AI is reshaping key aspects of property restoration, from initial assessment to project management, documentation and even customer communication.
Next phase of climate resilience starts with data infrastructure
Three principles for modernizing data infrastructure.
Creating benefits for multigenerational workforces
While acknowledging differences is critically important, so too is identifying the shared needs and desires that align various members of the workforce.
How AI and texting are transforming the customer experience
As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.
Reinventing pet insurance as a platform
Pet insurance needs to do more than reimburse. It must actively support pet owners in predicting problems and delivering real-time value.
