Category: Opinions
Deploying AI with customer experience in mind
Customer expectations continue to evolve, and technology-based strategies must focus on their needs and preferences.
Utilizing AI to mitigate the impact of catastrophic claims
Catastrophes significantly increase claim volume and severity, resulting in extended claims cycles and frustrated policyholders.
Utilizing AI to mitigate the impact of catastrophic claims
Catastrophes significantly increase claim volume and severity, resulting in extended claims cycles and frustrated policyholders.
How to address Gen AI privacy challenges
Best practices when leveraging Gen AI to more effectively protect data from unauthorized access and cyber threats.
How to address Gen AI privacy challenges
Best practices when leveraging Gen AI to more effectively protect data from unauthorized access and cyber threats.
5 non-negotiables for benefit packages
Prioritizing comprehensive healthcare, financial wellness, flexible work policies, mental health support and virtual care provides a competitive edge.
5 non-negotiables for benefit packages
Prioritizing comprehensive healthcare, financial wellness, flexible work policies, mental health support and virtual care provides a competitive edge.
Using technology to adapt insurance rates in real time
The inability to react to emerging trends quickly can cost insurers money and customers.
Using technology to adapt insurance rates in real time
The inability to react to emerging trends quickly can cost insurers money and customers.
How insurance agencies can approach new tech
Independent and mid-sized firms must make strategic choices about where and how to adopt new technologies.
